Shannon has an extensive background in support, systems and gathering data for her clients so she can take the tasks off their plate and they can focus on their business (and increase profits). Shannon has grown from doing the work for her clients to scaling her own business through establishing processes and hiring her own team.
We talked about some of the challenges people have when determining when to hire the right help and why delegation is key to growing your business.
Questions I Asked Shannon
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How did you get started with Socially Savvy VA?
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You call yourself a combination of a virtual assistant and a virtual business manager. What is the difference between a virtual assistant and a virtual business manager?
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Can you talk about the struggle of removing yourself from ‘doing the work’ to managing your own business?
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When do you determine that it’s time to document a process?
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How has that helped you in terms of delegating to your own team to support your clients?
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Why do you think it’s so difficult for CEO’s to delegate?
What You’re Going To Learn
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When it’s time to start hiring and getting things off your plate
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What types of processes should be documented?
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How & when you should delegate
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Why Shannon let’s her customers buy an hour of time
- How & when to determine if you need a full time employee (as opposed to hiring someone in a support role that is a contractor as opposed to an employee)
Where to Connect with Shannon
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